Policies
Privacy Policy
Data and Security
This privacy policy states how this website uses and protects any information that you give when you use this website.
​
We may collect the following information as allowed by site service provider as to inform business and operations of Tabitha Erbe-Children's Author and Family Behavior Coach of Tides Learning, LLC: contact details, site activity, orders, invoices. This information is used for internal record keeping, improving products, services, and customer contact, sending promotional emails about new products, special offers, or other information relevant to the content and delivery of this site, as well as market research purposes. You may be contacted by phone or email if provided this information for these items listed above.
Customer reserves the right to request their personal use data for this website by contacting the site owner.
​
​
Tides Learning, LLC is committed to ensuring information is secure. Wix's services are completed through a secure server. The information provided in Wix is secure via HTTPS/SSL communication.
​
Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a Level 1 service provider and merchant. Wix’s PCI DSS compliance is assessed by an external company, and we are audited on a yearly basis in order to align with PCI standards.
Wix PCI applications are running in a dedicated environment - with segregation from other product flows and servers - suitable for the highest PCI standards.
Within our PCI environment, we maintain the highest standard of encryption and storage measures using a FIPS 140-2-certified HSM (Hardware Security Module). Our users’ data at rest encryption utilizes AES-256, the industry’s most broadly used encryption method.
Payment Methods
Major Credit / Debit Cards
PayPal
Offline Payments
Store Policies
Customer Care
Customer satisfaction for texts published and fulfilled by Tides Learning, LLC is my number-one priority as an independent author.​
​
Ideas curated for stories, characters, event activities, and resources to use alongside books are all developed with child age, ability, identity, and social-emotional learning in mind.
​
I hope you love these books as much as I do!
​
Customer Satisfaction can be discussed at any time by contacting tabitha.tideslearning@gmail.com.
Wholesale Inquiries
​​
To discuss wholesale orders for your school or bookstore, please contact Tabitha at: tabitha.tideslearning@gmail.com.
Coaching Policies
Client Care
Tides Behavior Coaching operates under the Tides Learning, LLC, and seeks to provide children and families support services for emotional learning, executive functions, and positive behavior supports as these all work to benefit the success of a child be it at school, at home, in social settings, and beyond.
​
The coach provides strategies, tools, implementations, and accountability to develop on set goals; the coach does not act in the capacity of a therapist or counselor. If deemed a client would best be served by a different service than beyond the coach's professional scope, this will be shared appropriately.